SkillQuest
Unlock your potential with SkillQuest- “the ultimate tool for career growth and personal development”
Project Overview
The SkillQuest app project is a final capstone project aimed at improving retention and engagement rates for Gen-Z employees in corporate workplaces. The project aims to create a more engaging work environment for this generation and provide a solution that benefits employees and recruiters. The app is gamified to attract Gen-Z employees, with features such as personal assessment tests, workshops, and feedback surveys designed to help recruiters and HR manage their employees more interactively. By completing these tasks and earning points and rewards, Gen-Z employees can avail of various employee benefit programs. Ultimately, the goal is to foster a culture of learning and continuous improvement, resulting in happier employees, increased productivity, and a more prosperous business.
Role
Timeline
User research interviews and surveys
Insight translation and affinitization
UI prototyping
10 weeks
Tools
Figma
Problem
Gen Z wants a safe space to connect, communicate and address their concerns and issues.
They want to continuously improve their skill sets and stay ahead in today’s fast-paced job market.
Gen Z values the concept of work-life balance more than any previous generation.
Goals
Improve employee engagement within organizations.
Improve employee retention rates
Boost Organizational Productivity
Stakeholders
Solution
Gen Z employees’ interface
The application comprises four core features to improve Gen Z employee engagement and retention: personal assessment tests, workshops, feedback, and surveys. These features are designed to incentivise employees to improve their skill sets by attending workshops and taking assessments.
The coaching feature is also available as a reward for reaching specific milestones and achievements, but only once the employee has reached a predetermined level of proficiency.
Recruiter and HRs’ interface
Research
Primary Research : User Interviews and Surveys
To start with my primary research, I prepared a question guide for my stakeholders, i.e, Gen Z and the HR/ Recruiters who will be hiring the new talent into their organisations to understand the current obstacles that the managers and the employees face at their workplaces and how they deal with such situations.
Final Insights
Develop innovative solutions that promote work-life balance, well-being, and productivity while fostering a more inclusive and supportive workplace culture.
Consider offering flexible work arrangements, such as remote work or flexible schedules.
Set clear expectations and boundaries
Encourage employees to develop strong time management skills such as training or resources on prioritisation, delegation, and effective communication.
Through the use of visual media, storytelling, or gamification?
Visual aids to communicate important information or data.
Informal communication - could be just coffee chats with employees from different teams.
Mentorship program: Implement a mentorship program where Gen Z employees can connect with more experienced colleagues to learn new skills and gain insight into the company culture.
To establish a workplace that respects and promotes diversity, it is essential to provide resources that support and empower people from diverse backgrounds. This can involve giving access to resources that address unique concerns and difficulties experienced by employees of various races, genders, and sexual orientations, as well as a secure and friendly workplace where employees can share their experiences and obtain support.
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"Having a space for more open communication would create a more positive environment at a workplace."
Vedika Vohra
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"Work life balance is important to me. I do not want my work to affect my health physically and mentally."
Sanif Maredia
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"I have faced problems with communication amongst colleagues. Due to miscommunication, it delays work"
Dhananjay
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"we would like a workspace which allows us to grow our skill sets and learn new things".
Tanya
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"Arrangement of team building activities, workshops with our colleagues is a fun way to bond with the employees and is refreshing".
Anonymous
Design Criteria
Value Pillars
Encourage employees to take the assessment tests by providing them with a personalised report detailing their strengths and weaknesses and resources and suggestions for enhancing their skills. In addition, provide incentives such as points, badges, or even tangible rewards such as gift cards for completing the assessments.
